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Accessibility statement for the NCFE Skills Assessment Tools service

This page contains information about the accessibility of the NCFE Skills Assessment Tools service, available at https://learning.myncfe.org.uk

Using this service

You can use the NCFE Skills Assessment Tools service to take initial, diagnostic and summative assessments along with viewing learning resources.

We want as many people as possible to be able to use this service. For example, this means that you should be able to: 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the service is

We know some parts of this service are not fully accessible:

For example:

Reporting accessibility problems with this service

We are always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, report the accessibility problem to the Skills Assessment Customer Engagement Team skillsassessments@ncfe.org.uk or raise a ticket within the system if you are a tutor or admin of the platform.

If you are not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS), or the Equality Commission for Northern Ireland (ECNI) if you live in Northern Ireland.

Technical information about this service's accessibility

ncfe is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance content 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1.10 – Status – Open

Located at – Skills Builder / Skills Review page.

With the exception of assessments, not of the pages have any headings.

This does not meet WCAG 2.1 success criterion 1.3.1 - Info and Relationships (Level A).

We plan on fixing this issue by 01 September 2023.


Issue ID: ATI11

11.1 – Status – Open

In order to pass the WCAG success criterion 4.1.1, each page included in the user journey documentation must be found to contain no parsing errors.

To determine if a page contains parsing errors, the HTML code is extracted and checked for compliance via the W3C Markup Validation Service.

The list of pages below have been found to contain parsing errors. As such, these pages will need to be amended so that no errors are detected during re-testing.

We plan on resolving this over time but is at a very deep technical level across the site.

This statement was prepared on 29 December 2022. It was last reviewed on 24th July 2023.